Chapter 6. Troubleshooting

This chapter provides tips for determining the cause of and resolving the most common errors associated with RHN Proxy Server. If you need additional help, contact Red Hat Network support at Log in using your Satellite-entitled account to see your full list of options.

6.1. Managing the Proxy Service

Since the RHN Proxy Server consists of a multitude of individual components, Red Hat provides a master service that allows you to stop, start, or retrieve status from the various services in the appropriate order: rhn-proxy. This helper service accepts all of the typical commands:

service rhn-proxy start
service rhn-proxy stop
service rhn-proxy restart
service rhn-proxy status

Use the rhn-proxy service to shut down and bring up the entire RHN Satellite Server and retrieve status messages from all of its services at once.